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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leovi Valencia

September 8, 2023

5  out of  5 rating by Leovi Valencia
"I don’t normally write reviews, but Mariana the receptionist was so awesome I HAD TO!! She helped answer all my questions and was just the absolute best. All around great experience! A huge thank you to Mariana and all the State Farm staff! :)"

Chuy Chavez

September 8, 2023

5  out of  5 rating by Chuy Chavez
"Office has great customer service unlike others I’ve worked with. Mariana was knowledgeable and her service was great."

Maria Laguna-Huerta

August 23, 2023

5  out of  5 rating by Maria Laguna-Huerta
"(Translated by Google) Now I spoke with Mariana, Cindy's receptionist, she helped me understand my coverage of my Azeguranza, she was very respectful and kind to us, my husband and me. Ask for Mariana if you need help in Spanish (Original) Ahora hablé con mariana la recepcionista de cindy me ayudó a entender mis coberturas de mi Azeguranza fue muy respetuosa y amable con nosotros mi esposo y conmigo. Pregunten por mariana si necesitan ayuda en español"

Briana M (BMC)

August 22, 2023

5  out of  5 rating by Briana M (BMC)
"I'm absolutely delighted with Isabella's auto insurance rates! Her expertise led me to the best coverage options at prices that fit my budget perfectly. She made the whole process smooth and easy. If you need auto insurance with a great rate and excellent service, Isabella is the one to go to!"

Amaya Rios

August 22, 2023

5  out of  5 rating by Amaya Rios
"Had the pleasure of being serviced by Isabella. She was very patient answering my questions about the coverages on my car and I feel a lot more clear on what I’m paying for. Highly recommend Cindy’s office to all!"


August 22, 2023

5  out of  5 rating by Yulxi
"Today I had the pleasure of speaking with Mariana, Cindy’s receptionist. She helped me make a payment today and it was so easy. She also helped me setup my auto payment. These are the kind of people you want handling your insurance!"

Isabella Vogelaar

April 27, 2023

5  out of  5 rating by Isabella Vogelaar
"Working with the best people here. Helpful, kind, supportive, and altogether wonderful. These are the people you want to be insured with!"


April 9, 2023

5  out of  5 rating by 2mamba4
"Cindy was amazing!! She went above and beyond as I was making a car purchase and I was trying to get my car insured. A lot of places were closed due to the holidays but that didn’t stop her from making sure I was taken care of. Thank you Cindy!!"

Cesareo Trujillo

April 8, 2023

5  out of  5 rating by Cesareo Trujillo
"Very polite and effective. My wife and I have never met anyone like her! She's truly an expert at her service."

Nancy Muta

April 5, 2023

5  out of  5 rating by Nancy Muta
"If you’re like me and hate dealing with automated service, then Cindy’s office is for you. Whenever I have a question or a claim, they provide fantastic service. With the pandemic shut down, it’s easy to forget you have insurance, but as we started heading back into the office - Cindy called and offered a free insurance review to make sure I have enough coverage. Glad I did because I just had a claim and definitely lucky I added back on some coverage for my car. Again, Cindy’s team was really helpful in helping me set up a claim, rental car and auto shop. Again, if you want actual customer service and do less work then you should call Cindy. Thanks team!"

3Twenty-One Furniture

November 8, 2022

5  out of  5 rating by 3Twenty-One Furniture
"Katie was very efficient and helpful. Added an additional vehicle in no time at all. She’s also very friendly."

Will Thompson

October 14, 2022

5  out of  5 rating by Will Thompson
"Cindy is my agent and she is awesome!! Her office staff is always very helpful and she is very knowledgeable about Insurance and Mortgages"

Rock Lee

September 22, 2022

5  out of  5 rating by Rock Lee
"Cindy’s staff was extremely helpful and responsive!"

robin proctor

September 8, 2022

5  out of  5 rating by robin proctor
"Excellent follow-up and very thorough. Great service overall"

Teresa Mallory

September 2, 2022

5  out of  5 rating by Teresa Mallory
"I worked with Sarah Seynhaeve, at Cindy's office, and couldn't be more satisfied. She was professional and responsive and found me excellent rates. Nobody enjoys shopping for insurance but Sarah took all the stress out of the experience - many thanks! (Auto, condo and umbrella policies.)"

Sam Gleadle

August 18, 2022

5  out of  5 rating by Sam Gleadle
"Very fast and efficient answers to questions. Polite conversation and willing to help as needed! Would recommend to anyone."

Taylor Hillis

August 9, 2022

5  out of  5 rating by Taylor Hillis
"setting up a rental policy was a breeze! i highly recommend!"

Nicolas De Tagle

May 12, 2022

5  out of  5 rating by Nicolas De Tagle
"I am very hapoy with the customer service, with all the choices out there and everything being online and informal it is nice to call and talk with a helpful person."


April 30, 2022

5  out of  5 rating by RL&CC
"Sarah, with State Farm, was polite, professional and prompt in addressing my insurance needs. A delight to work with."

Tim Spencer

April 22, 2022

5  out of  5 rating by Tim Spencer
"Very responsive and super easy to work with. Really appreciate the friendly staff!"

Andrew Morales

March 18, 2022

5  out of  5 rating by Andrew Morales
"Great experience! I was referred by a friend. I was helped by Sarah & she was on top of it. Getting me insured and answering all my questions. I was insured in less than 24 hours. Def recommend this State Farm-Monterey office!"

Salinah Dean

March 16, 2022

5  out of  5 rating by Salinah Dean
"CIndy and her team are amazing, everyone is friendly and professional. Sarah has been extremely helpful, reliable, and always happy to help. Whenever I have any questions or requests she quickly responds and gets me what I need in a timely manner."

Joanne Getas

January 27, 2022

5  out of  5 rating by Joanne Getas
"I needed to switch insurance companies, Sarah and Cindy were very helpful. Professional and thoughtful. I am very appreciative!! Saved me money too!!"

K Nico

December 17, 2021

5  out of  5 rating by K Nico
"I was going to be renting a car out of state. I called her to see what their coverage of a rental car for me would be. She explained that they had additional rental car coverage. She also explained she could prorate it for me only for the period that I would be needing it. If I had gone with the rental company it would have cost me 20 to $30 A-day. However, prorated for one week at a rate of $24 for every 6 months it probably cost me about a dollar, whereas the savings I would have made should something have happened would have probably been in the thousands. She even called *me* to remind me to turn off the coverage when I got home! In the end State Farm only made pennies to the dollar spent in their efforts. But this kind of service keeps customers for life."

Laura Lawrence

November 28, 2021

5  out of  5 rating by Laura Lawrence
"I have been a State Farm customer for 40 years. I switched agents to Cindy Kleinkopf's office because my other agent's office was not responsive to our needs. Cindy's office, especially Sarah, was immediately responsive and assisted us with updating our insurance coverages."